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Trust, Safety & Privacy

Keeping Your Account Secure

Key steps to protect your taron account — strong password, login alerts, session management, and what to do if your account is compromised.

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A secure taron account protects your tickets, earnings, and personal information. These steps take minutes and significantly reduce risk.

Use a strong, unique password

Your taron password should be at least 12 characters and not shared with any other service. Use a password manager if you have many accounts to track. Do not use your birthday, name, or common phrases.

Enable login alerts

Go to Settings → Security → Login Alerts. When enabled, taron sends you a notification whenever your account is accessed from a new device or location. Act on any alert you did not initiate.

Review active sessions

Go to Settings → Security → Active Sessions to see all devices currently logged into your account. Remove any device you do not recognise by tapping it and selecting Log Out.

If your account is compromised

Change your password immediately from Settings → Security. Log out all sessions. If you cannot access your account, use the Forgot Password flow on the login screen. Contact taron support if you need further help recovering the account.

Common Questions

What should I know about keeping your account secure?

This guide covers keeping your account secure on taron. Use the sections above for step-by-step guidance.

Who is this guide for?

This guide is for anyone using taron who wants clear, practical help. Whether you are an attendee, host, or community member, the steps apply to you.

What should I prepare first?

Keep the relevant account, event, ticket, payment, or community details nearby before making changes.

Can taron support help with this?

Yes. Contact taron support at hello@taronapp.com. Include your account email, the event or community name, and any screenshots that help explain the issue.