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Troubleshooting

Notification Problems

Fix taron notification problems — notifications not arriving, too many notifications, and managing delivery preferences.

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If taron notifications are not working as expected, the issue is usually in your device settings or notification preferences.

Notifications not arriving

Check that push notifications are enabled for taron in your phone's system settings (Settings → Apps → taron → Notifications on Android, or Settings → taron → Notifications on iOS). Also check that Do Not Disturb mode is not active.

Notification settings in taron

Go to taron Settings → Notifications. Check that the specific category you are not receiving (event reminders, community updates, messages) is toggled on. Each category has separate push and email toggles.

Too many notifications

Go to Settings → Notifications and turn off categories that are not relevant to you. Turning off platform news and community activity is a good starting point for reducing volume while keeping the important ones.

Email notifications going to spam

Add hello@taronapp.com and noreply@taronapp.com to your contacts. Mark any taron emails already in spam as "Not Spam" to train your email provider.

Common Questions

What should I know about notification problems?

This guide covers notification problems on taron. Use the sections above for step-by-step guidance.

Who is this guide for?

This guide is for anyone using taron who wants clear, practical help. Whether you are an attendee, host, or community member, the steps apply to you.

What should I prepare first?

Keep the relevant account, event, ticket, payment, or community details nearby before making changes.

Can taron support help with this?

Yes. Contact taron support at hello@taronapp.com. Include your account email, the event or community name, and any screenshots that help explain the issue.